09 Jul 14

What Our Customers Are Saying

What Our Customers Are Saying

At Moss, we love to listen. Throughout the collaborative process and the customer experience. Here’s what some of our customers say about working with Moss. 

We feel that when it comes to hanging banners and fabric graphic walls (ie EZ Wall), we will not use any other vendor other than Moss for our clients.  It is because of the unmatched quality of not only the products, but of the excellent and second to none customer service that Moss offers.  It is sometimes tempting to placate some of our customers who demand lower costs, but we know that in the end by offering only the best, our customers look the best. It is always a pleasure to deal with Mara and we value the extra mile she goes for us.

Steve LaSalle

Account Manager/Purchasing Agent, Artec Displays 

We have been partnering with Moss for 10 years. They have consistently provided superior support and service.  They are always willing to help me with my projects, which has made me a loyal customer."

Al Smith

Owner, Earnest Images 

We looked at several options for backlit fabric structures to meet our and our client's needs. We found Illuminedge's construction and lighting quality to be ideal. Moss' framing is one of the better engineered, constructed and thought-out systems available. Installation could not have gone easier and we have received several comments on how great the lightboxes look.

David Chappell

Account Manager, Excalibur Exhibits 

We chose to utilize your Construct 120 in our design of our client’s exhibit based on its strength and aesthetics. The booth design of the display had a few key elements we needed to meet: 

1) Compared to a steel structure, the Construct 120 was approximately 30% lighter. This reduces our client’s drayage costs.

2) Installation and dismantle:  The Construct 120 was extremely easy to install.  We were able to assemble roughly a 16'x 16'square, 14.5' H with (8) 16'x4' SEG graphics and 8 liners in about 9 man hours utilizing 3 union contractors with no experience on this product.

3) Integrity: The biggest challenge of the exhibit design was the ability to support our client's product. The product is approximately 15' in length and weighs about 170 lbs. It needed to be mounted to the underside of a horizontal structure and was going to be client interactive on the show floor.  Construct 120 gave us the ability to create a design that had 4 corner posts and run 16'horizontally without any support. The deflection of the 16' run was negligible. The run was comprised of 2 8' sections of Construct 120 connected horizontally. The ability to have this strength coupled with the ability to utilize 8' or less goods made for easier packing and shipping as well.

Overall, the Construct 120 met all of our needs and looked awesome. The client was extremely impressed with the look as well as the reduced recurring show costs they were accustomed to.

Keith Lukasik

Exhibit Specialist, 2020 Exhibits 

I have nothing but positive things to say about this project regarding the experience with Moss.  The team has done nothing but jump over hurdles with this one, and they have gone above and beyond meeting time frames.  We had the client in our facility with the lightboxes installed, large hanging signs and framed SEGs in place, and they kept telling us about how beautiful the colors were and how great it all looked. Honestly, Moss made this project a success and I truly appreciate everyone’s hard work!

Michele Marra

Project Manager, Derse 

Design more. Worry less. Call us!

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